Testimonials

First Horizon Insurance Group, Inc.  The Boyens Group has worked with our management team for three years now. John has proven to be invaluable in helping us to motivate our sales team. Since working with John we have seen our sales team’s pipeline increase by 30% with a marked increase in the quality of those prospects. In addition, John has been very helpful in individual evaluation and coaching as well as the custom design of our sales meetings where emphasis is needed for specific market segments. I highly recommend John and his associates to any sales group wanting to increase the productivity of their team. William H. Taylor; SVP, Sales Manager;  First Horizon Insurance Group, Inc.

CBCInnovis  I wanted to share some of the results after the April training you did I Columbus. The Division Managers are reporting a 10% to 50% close-rate for setting appointments using the scripts, letter and email templates you provided. That is a significant improvement! In addition, even if they aren’t successful in setting an appointment they are asking for referrals. I consider that to be good news as well! Thank you for your continued interest in CBCInnovis’ success! Brenda J. Hixon; Director of Administrative Services; CBCInnovis

Orkin Pest Control  I have had the pleasure of knowing John Boyens for over 10 years and have used his talents and his company over that time. His programs cut to the chase…presenting simple, concise selling techniques and practical sales management strategies. John brings with him a simple message that works effectively in all business lines and is able to deliver our brand message as if it was his own. John recently facilitated another sales productivity workshop for my team in Atlanta and in just 30 days we have seen an increase in average price of 26% complemented by a 23% increase over the prior year. In addition, we continue to send high potential managers and senior sales managers to his two-day, “Creating a Productive Selling Zone” workshop in Nashville as part of our succession planning strategy. I truly believe those that require a message of ONE team, the need to drive sales productivity while improving management effectiveness, John Boyens is your man! Tim Zimmerman; Division Sales Director; Orkin Pest Control

Group OptiComm Solutions Group  I wanted to send you this letter to personally thank you for the fine job you did custom-designing and facilitating the professional assessment of OptiCOMM’s people, processes and programs during the second quarter. I was impressed with the amount of time you invested on the front end of the process getting to understand our organization, our clients and our industry. You also did a great job in custom-designing the assessment questions for the different groups (Partners, contractors and clients) that were interviewed. The 41-slide confidential report you delivered at the end of the project was comprehensive and provided a great overview of the recurring themes and trends from the interview process as well as your observations, questions and recommendations. The hiring profile that you created for sales is exactly what I was looking for and will serve as the cornerstone to help us achieve our growth goals in the future! I highly recommend the Boyens Group® to any organization that is trying to improve the productivity of their sales force, increase the effectiveness of their management team or optimize their business strategy! Thank you, once again for a job well done! Jim Strozdas; President/CEO;  Group OptiComm Solutions Group

LifePoint Hospitals  Without exception, all 100 attendees were extremely positive about your presentation. Specifically, they commented that the business strategy tools and concepts that you introduced were thought-provoking, relevant to their issues and useful going forward. Additionally, they were all pleasantly surprised that you were able to make the presentation content pertinent to the healthcare industry. In fact, several thought you must have worked in our profession previously!” Bill Gracey; COO; LifePoint Hospitals

NACM Affiliate Council  Thank you, once again, for your energetic and interactive presentation at the NACM’s Affiliate Managers meeting earlier this year. Your topic, “Selling/Managing in a Down Economy” was extremely timely and packed with useful information! We had 25 Affiliate Managers in attendance and the feedback we received was overwhelmingly positive. As a matter of fact your presentation received a 4.8 rating on a 1 to 5 scale with “5” representing valuable and a “1” representing not valuable. The tools, processes and concepts you introduced during your presentation were unique and pragmatic for the audience. Especially useful were your Readiness Grid, GAP Analysis and “SNAP” Shots. I also believe that your insights and recommendations for interviewing, generating referrals and up-selling were very well received. It is my strong belief that if the Affiliate Managers use selected Boyens Group® tools and processes they will not only survive in 2009 but they will actually thrive in 2009! Connie Cheak; Chair; NACM Affiliate Council

Orkin Pest Control  I wanted to share the analysis based on seven weeks of data since the completion of your Sales Productivity seminar in Dayton in mid-March. The initial results show a quality versus quantity scenario. The Account Managers that attended the Boyens Group® training are showing a larger pipeline, more dollars closed and higher average sale. Here are the actual numbers/percentages: The Account Managers that attended your training proposed 29% more dollars ($13,017) in less than sixty days after the training than the Account Managers that didn’t attend your training. They sold 7% more dollars ($956 increase) during that same time frame. They had a 30% higher average sale (up by $241) than the Account Managers that didn’t attend your training. I’m looking forward to having you work with the rest of my team in October in Chicago! Mike Leisses; Commercial Sales Director; Orkin Pest Control

Orkin Pest Control  I have had the pleasure of knowing John Boyens for over 10 years and have used his talents and his company over that time. His programs cut to the chase…presenting simple, concise selling techniques and practical sales management strategies. John brings with him a simple message that works effectively in all business lines and is able to deliver our brand message as if it was his own. John recently facilitated another sales productivity workshop for my team in Atlanta and in just 30 days we have seen an increase in average price of 26% complemented by a 23% increase over the prior year. In addition, we continue to send high potential managers and senior sales managers to his two-day, “Creating a Productive Selling Zone” workshop in Nashville as part of our succession planning strategy. I truly believe those that require a message of ONE team, the need to drive sales productivity while improving management effectiveness, John Boyens is your man! Tim Zimmerman; Division Sales Director Orkin Pest Control

Vistage  I’ve had John present to both of my Vistage CEO Groups and I can always tell what the real impact of a speaker when months after their presentation my members still refer to content from their presentation. While they may not always remember the speaker’s name they do remember their content and that, in my mind, is a home run! Although it’s been a couple of months since he shared his views of the Productive Selling Zone® one of my members referenced specific tools ( the problem Positioning Grid, Solution Targeting Grid and Credibility WINdow ®) by name because he incorporated them with his sales team and they worked!  What’s so timely about this subject is the lack of an “effective” sales process that plagues a majority of businesses today. John’s approach to sales and sales management is really elegantly simple, easy to implement and significantly more successful. John brings instant credibility to t he subject as soon as he references his past sales management experiences. I could see the members begin to lean forward in their seats as soon as they realized that here in front of them was a very successful and accomplished executive . . .been there done that kind of guy. So impressed were my groups that after his presentation each group unanimously requested that I bring him back for a follow up session . . . where the members will each bring their sales management group. Now that’s impressive. Bill Hamlin; Rochester, NY Chair; Vistage Vistage

NationLink Wireless   NationLink Wireless As we all know from reading “Good to Great”, the enemy of great is good. In just the first few sessions, John has been able to help us move thread needle even higher. His ability to make the sessions relevant to our industry and company have been uncanny.  I’d have to say that the true gem is the ability to add that outside/inside influence to the training. As good as both Andy and I are at the subject matter of sales training and coaching, the ability to infuse that expert into the mix, both creates new approaches, while also validating what we press o internally every minute of the day. Just good to have them hear it from someone who isn’t in their faces all day, every day. My mind has already go to the “what’s next” phase once this initial series of trainings is complete – that’s just how much I think it’ll help us move that needle. David Oliphant; Director of Business Development;  NationLink Wireless

Onvia  Onvia has contracted with John Boyens for sales training, manager training and consulting during the past two years and are very pleased with the results. Our sales reps are able to immediately incorporate John’s tips and tactics into their routines. His presentation style is very interactive and engaging, allowing the sales reps to retain a larger amount of actionable ideas than in a typical sales training environment. Thanks to John, our sales managers have gained valuable insight into the world outside our company walls. Due to his extensive knowledge, John is able to tailor his recommendations to the most unique management situation. Overall, John’s training has been a great investment for Onvia. Mike Tannourji; VP Sales and Marketing; Onvia

Budget Blinds  “You will undoubtedly be successful if you have the opportunity to hire John and his associates. His sales, marketing and service insights are incisive; his methods are solid; your results will be extraordinary. Do not pass up the opportunity to work with John.” Harold Topper; Owner;  Budget Blinds

Career Transition Support Group  “John is an outstanding trainer and makes the sales process and best practices understandable and attainable for expert sales executives and beginners alike. His presentations are very informative, entertaining, and get to heart of the matter and I would recommend using John to anyone looking to improve their sales team.” Matt LeBlanc; Career Transition Support Group

Cartridge World  It is with sincere pleasure and privilege that I thank you for your participation at our convention in Nashville. Our franchise network of 675 stores has and will benefit from your insight, industry knowledge and inspiration. Your workshops were incredibly well attended and the feedback we received from our franchise community has been phenomenal. I thank you for contributing to the best convention we have ever had as a company. As a developing organization, our system could not have enjoyed your valuable marketing and business development tools at a better time. As we continue to invest in the support systems for our network, your clear understanding of our business model was refreshing. I am so pleased you were able to help our franchise as you have helped so many other franchise systems before us. We look forward to continuing our association with the Boyens Group, as well as enjoying your pleasant company as you take your valuable lessons to the next level: that of visiting many of our regional Master Franchisees and their constituencies. I know that as our system adopts many of the best practices you laid out in your seminars, books and DVD’s, our company will only continue to succeed. It is my pleasure to offer you this letter of recommendation for your services to all who seek similar growth and development in their organizations. Steven L. Yeffa; President;  Cartridge World

Panther Expedited Services, Inc.  I want to thank you again for helping the Panther Sales Team get into a “Productive Selling Zone” in such short order. Your program was clear, concise and cut through all the clutter. All of the tools and templates were easy to implement and they had an immediate positive impact on how we sell. And best of all, we have incorporated your program into our new hire training process.  As we discussed, your program is also applicable to our Customer Service Professionals who interface with hundreds of customers a day. I look forward to working with you on implementing a program for them in the coming weeks. Please feel free to use me as a reference for any potential clients. I am a huge advocate and would be happy to tell them about our success. James M. Adams; Executive Vice President, Sales and Marketing; Panther Expedited Services, Inc.

Cartridge World  John, Allow me to take this opportunity to express to you, and your support team, my gratitude on behalf of the 600+ N. American Franchise operators who attended the May 2009 convention in Nashville TN. The Boyens Group Workshops on “Starting a B2B Program”, and “Measuring Results from B2B Program” were the highest rated seminars by the franchisees during the 2 days of training. As you know, we are a fairly young franchise system in the USA, with renewed focus on delivering very high quality printer cartridges to medium and small business owners. The Boyens Group program was expressly tailored to our business model, thus creating simple steps to initiate a sales program and monitor success. In addition, I personally appreciate your high energy level and dynamic presentation style! Any franchisor would benefit from the personal “connection” you make with franchisees during workshops. Finally, my 50 Georgia and Tennessee owners have benefited from Boyens Group Hosting the interactive skills training in Atlanta last Fall (2008) . . . we have seen our commercial account sales increase 22%, which is due in large measure to thoughtful sales planning and referrals! Please feel free to have prospective clients contact me as a reference. We look forward to your continued engagement with Cartridge World, as we obtain new heights in commercial sales! Robert A. Jackson; Master Franchisee, GA & TN; Cartridge World

TMCA  Dear John: Thank you for presenting at the 2009 TMCA Marketing Conference & Expo in San Diego this year. Clearly, our attendees – all of whom are marketing, sales, and communications professionals in the transportation industry – found significant value to the expertise you had to share. In fact, I’d say “you hit it out to the ballpark!” Your particular subject matter on “how to create a productive selling zone” resonated with our attendees. During your session, you framed up the content very effectively, and provided practical, take-away information on how to leverage the necessary skills that are critical in the sales process. I’ve heard from several members that they have been able to apply what they learned at this conference with solid results. Also I wanted to let you know how I personally appreciated everything that you did leading up to the conference. You were generous with your time in learning about our audience, you applied your research of our market to provide a relevant session, and you were well-prepared in your presentation. John, you are a true professional – I look forward to a productive relationship with you for years to come! Brian Everett; Chief Executive Officer;  TMCA

Nashville Global Partners  Dear John, Thanks again for your energetic presentation to the Career Transition Support Group last Monday. Your topic, “Using Sales Skills in your Job Search” was perfect for this group. We had 155 attendees and the feedback was overwhelmingly positive. I have been working with this group of over 6 years and your insights, observations and recommendations were uniquely pragmatic for these job seekers. Especially useful was your coverage of generating referrals, leveraging connections, and the most valuable “so what” funnel. It is my strong belief that the attendees will be using the telephone script and the secrets to getting past gatekeepers in their next calls. In today’s tight job market, these skills will prove to be the difference between getting a job and long term unemployment. John, this is the second time I’ve had the privilege to hear you speak. Your wide range of sales expertise makes your presentations compelling and fresh every time. We hope that you will return to t his group in the future and appreciate all that you did for the CTSG. Sincerely, Rick Ross; CEO;  Nashville Global Partners

Orkin Pest Control  Dear John, On behalf of Orkin’s commercial Steering Committee I would like to thank you for your participation in our 2009 regional Managers Meeting. Your “Creating a Productive Selling Zone” presentation kicked off our commercial summit session very positively and resonated exceptionally well with the audience. The breakout session “Managing for Results” was as also one of the highlights of the day. Both presentations were rated as the two most helpful sessions by the participants that day. You were able to combine overall experience and your direct knowledge of our organization and industry to provide very useful information and actions for our sales team leaders. In addition several of our regions and divisions have requested you to present to their teams. Thank you, again, for being such a dynamic part of meeting and we look forward to working with you in the future. Best Regards, Paul Youngpeter; Vice President Client Services; Orkin Pest Control

Stored Value Solutions  Dear John: On behalf of the Stored Value Solutions (SVS) sales and management teams I would like to thank you for a job well done at our sales kickoff meeting! I know we asked you to condense a lot of valuable material in a short time frame but I felt that your presentation was effective and very informative. I have been involved in various facets of the sales process for the past twenty years and enjoyed your unique perspectives of the entire process. Keith Sorrels and John Burns told me that you were great and you lived up to their lofty recommendations! Ralph Rolen, our new General Manager, was equally impressed and we would like to look into a possible follow-up engagement. In the interim, please feel free to use me as a reference. Thanks again for helping us “Make Great Happen!” H. William Baustien; SVP; Enterprise Group; Stored Value Solutions

CBC Innovis  Dear John: I wanted to thank you for the sales training seminar you put on for CBCInnovis. Our reps came out of that meeting feeling invigorated and anxious to try new sales approaches and techniques. I was surprised that I started hearing almost the very next day from reps on the success they were having when they started using what they learned in your training. The Boyens Group is not theory based sales training but “real world” training. We were able to take pieces from the seminar and implement them right away with measureable results. I would not hesitate to recommend your training to other companies who want to improve their sales organizations. Sincerely, Scott Ellerbrock; Senior Vice President; CBCInnovis CBC Innovis

Home Décor Solutions Inc. dba Budget Blinds of Wilmington  John, I wanted to take a moment to thank you for all your help. I never got a chance to thank you for traveling to us this past spring and training our team. Our staff greatly appreciated the wonderful sales training and motivation, which helped then to improve and expand in their sales careers. We look forward to planning this again so our staff can receive the personalized attention they need and deserve to continue to improve. Also, Radonna and I were grateful for the valuable information at this year’s 2009 Budget blinds convention. We both left with many nuggets that we will use and pass on to our staff. We look forward to gaining even more from your training at our 2010 convention. Chris Torgeson; Home Décor Solutions Inc. dba Budget Blinds of Wilmington Home Décor Solutions Inc. dba Budget Blinds of Wilmington

Home Franchise Concepts, Inc.  Dear John, I can’t begin to say how delighted I was to see that, once again, you would be playing a major role at our National Convention in January. Your presentations have always been deemed “can’t miss” by our Budget Blinds and Closet Tailors franchisees due to your selection of pertinent, timely topics, and your ability to translate your insight and experiences into tangible action steps that have immediate relevance. By dedicating the time and attention to understanding both our model and the challenges that face our franchisees, your presentations carry the weight of someone who is as invested and committed as they are. It’s no coincidence that your sessions consistently sell out the fastest and receive the highest ratings year after year. In today’s challenging economy, it’s more important than ever that Budget Blinds and Closet Tailors continue to over deliver on their value propositions to the franchisees, but in a way that leaves them feeling connected and nurtured. Our decision to partner with the Boyens Group for all of our continuing education has proven to cement that philosophy, leading to a stronger franchisee base and enthusiastic validation for prospective franchisees. I look forward to attending your upcoming presentations, knowing that I will be able to utilize many of your dynamic ideas and strategies in preparing HFC’s Franchise Licensing Team for an outstanding 2009. Thank you for your continued support. Regards, Jonathan Thiessen; Director of Franchise Licensing; Home Franchise Concepts, Inc. Home Franchise Concepts, Inc.

NACM South Central  On behalf of the National Association of Credit management South Central Region, I would like to thank you for speaking at our December 8, 2008 member meeting. You presentation entitled; “The Secrets to Jumpstarting your business in 2009” was excellent! All of the credit professionals in attendance commented to me after the meeting about how much they learned. Some even took the time to call me after the meeting about how much they learned. Some even took the time to call me the following day and tell me how impressed they were with your presentation. I can’t remember when the last was that anyone took time to call the next day. Due to the nature of my position, I attend many educational seminars and yours is definitely one of the best I have ever attended. Caroline Anderson; Division Manager; NACM South Central NACM South Central

Healthways  To whom it may concern: Please accept this letter of recommendation for John Boyens and the Boyens Group. Healthways hired John and his team to help the company change its method and style of selling and hiring an organized system of sales into our existing sales team. From the initial interviews to start the process through execution of the actual training and follow up work, John and his team worked diligently to insure the system became part of the company’s culture. John and his team have been spectacular. We have received many comments from our existing senior sales people about the value they have received and how it is changing how they work. While we are early in our process, we are already seeing positive indicators that give us encouragement that we made the right choice and we will see the positive rewards. I highly recommend John Boyens and the Boyens Group to any sales organization looking to improve their effectiveness and success. Michael King; Senior VP Sales; Healthways Healthways

ALC  Thank you so much for speaking at the recent DMA Fast Forward Conference. Your presentation was insightful, relevant, and of course, entertaining! Your no-nonsense and common-sense approach really resonates with business leaders who are focused on the need for action and results. While we have not received the final evaluation tallies, your session received high marks. Anecdotally, everyone I spoke with felt that you provided real take-home value and practical insights that could be put to use immediately to positively impact sales. I have personally utilized many of your recommendations in assessing my team and have yielded important information that is allowing me to make some significant changes with confidence. Your presentation definitely contributed to the success of the event. I look forward to continue to work with you in the future. Fran Green; President, Compilation & Direct Sales; ALC ALC

Nashville Convention & Visitors Bureau  We have had the opportunity to use John and his staff for the professional development of our own organization as well as the development of our members. Each time he did a fantastic job facilitating and educating the audience with the specific subject matter. He is professional, knowledgeable, and dynamic in his presentations and his preparation and folllow-up are both thorough and timely. I would welcome and, in fact, encourage the opportunity to talk with you directly utilizing John Boyens and the Boyens Group. Kay Witt; Senior VP Sales; Nashville Convention & Visitors Bureau Nashville Convention & Visitors Bureau

Budget Blinds of the Western Triangle  “The customized sales training that our consultants received from John Boyens has been extremely beneficial. The training was very practical and gave our consultants immediate tools and practices that they could use to help close more sales, raise margins, and negotiate better. The training gave also gave us new and fresh ideas that we could implement to work “smarter” instead of “harder”. I would highly recommend this training to any other Budget Blinds owner.” Dan Parlin; Owner; Budget Blinds of the Western Triangle Budget Blinds of the Western Triangle

Vistage  Your presentation to my Vistage Group (a worldwide CEO organization) was one of the best I have experienced in the past eight years. “Creating a Productive Selling Zone contains so much useful information there is no way you can capture everything in a 3 hour exposure. The group got so much from your presentation they talked about it the rest of the afternoon. Stephen Blakesley; Chair; Vistage Vistage

GolfTEC Enterprises  I am pleased to write this letter of recommendation for you and the Boyens Group. In addition to the hands-on training of our coaches, we have found your consulting services to be a vital contributor to our future plans and direction as we continue our unprecedented growth. I consider your contributions to our sales training curriculum be very valuable. Michael Clinton; C.O.O./Co-Founder; GolfTEC Enterprises GolfTEC Enterprises

Sentinel Transportation, LLC  Your delivery was enthusiastic, and held the attention of our supervisors and managers in both the keynote address and the subsequent workshops. Many positive comments were received from a wide range of experienced managers. I would recommend your program and materials to anyone! Vernon D. Cunningham; Regional Operations Manager; Sentinel Transportation, LLC Sentinel Transportation, LLC

Closet Tailors  What a pleasure it was to have you speak at the Closet Tailors Regional Workshops. Your presentation “Proven Prospecting/Pipeline Development Techniques” was very powerful and will help our new business owners stay focused on lead generation and sales. I was impressed with your extensive preparation and the time you obviously invested in understanding our organization and the unique characteristics of our needs. Dan Tafoya; Senior VP of Business Development; Closet Tailors/HFC Closet Tailors

OptiComm Solutions Group  I wanted to send you this letter to personally thank you for the fine job you did coustom-designing and facilitating the professional assessment of OptiCOMM’s people, processes and programs during the second quarter of 2007. I was impressed with the amount of time you invested on the front end of the process getting to understand our organization, our clients and our industry. You also did a great job in custom-designing the assessment questions for the different groups (Partners, contractors and clients) that were interviewed. The 41-slide confidential report you delivered at the end of the project was comprehensive and provided a great overwiew of the recurring themes and trends from the inteview process as well as your observations, questions and recommendations. The hiring profile that you created for sales is exactly what I was looking for and will seve as the cornerstone to help us achieve our growth goals in the future! I highly recommend the Boyens Group® to any organization that is trying to improve the productivity of their sales force, increase the effectiveness of their management team or optimize their business strategy! Thank you, once again for a job well done! Jim Strozdas; President/CEO; OptiCOMM Solutions Group OptiComm Solutions Group

the Hamilton-Ryker Company  It’s my pleasure to voice my appreciation for the exceptional service our company has received from The Boyens Group. You have led two training seminars for the Hamilton-Ryker Company, and on both accounts we walked away impressed. You present your theories in a very interesting and motivational way, and supply business tools that are both practical and easily transferred to everyday functions. Our managers left your training sessions with positive attitudes, extreme motivation, and several ideas for continued success for our firm. We have no reservations in recommending the Boyens Group. This is evidenced by you being contracted and scheduled for additonal training in 2008. Wayne McCreight; CEO; the Hamilton-Ryker Company the Hamilton-Ryker Company

FASTSIGNS  Fellow Franchisees, I have told some of you about this class – This is a terrific opportunity for FASTSIGNS owners who want to build their business. Since implementing some of the tools I learned from John Boyens, I have been able to build my sales almost 60%. This year I expect to break $2 million. The money I spent on his classes is nothing compared to what I have gotten out of it. You can even take this as a trade-out for a visit, so this could cost you nothing our-of-pocket! Trust me this seminar can make a big difference in both the profitability and consequently, the value of your business. Scott Snoyer; Franchise Owner; FASTSIGNS Antioch TN FASTSIGNS

Affinion Group  Thank you for facilitating the “Producitve Selling Zone” workshop in 2006 for my account executives and “Managing for Results” for my direct reports. My account executives and trainers felt it was the most effective session we conducted in the last two years. Management often gets too focused on selling products and account executives performance without taking the time to provide the necessary tools needed to implement a successful sales strategy. I was impressed with the preparation you invested in understanding our organization and industry. You also did a great job in providing answers to the many questions asked in our sessions and offered considerable insights and ways to work with our existing clients. I was surprised how few of the account executives were prospecting effectively prior to your workshop and the significant turnaround we experienced in 2007. The teams developed effective telephone scripts in combination with the Credibility Windows resulting in a 20% improvement in penetrating our prospect list. Thank you for a job well done. I look forward to continuing our relationship with the Boyens Group. David Ford; SVP Sales; Affinion Group Affinion Group

Budget Blinds  What a pleasure it was to have you speak at this year’s Budget Blinds National Convention. I had so many complimentary comments about your program and the insights everyone gained as a result of your program. You did a great job in providing answers to many questions and offered a lot of new insights and ways to think about management and the way to run your business. The examples you presented proved to be very valuable. Your presentation was powerful, on track, needed, required and well worth it.” I was impressed with your extensive preparation and the time you obviously invested in understanding our organization and the unique characteristics of our needs. I am very excited to have contracted with you and The Boyens Group to participate in our upcoming Sales and Marketing Seminars that will take place all around North America and well as next year’s National Convention. I look forward to our continued relationship. Thank you again for a job well done! Tracy Christman; Budget Blinds Inc.; Director of Vendor Alliance Budget Blinds

FASTSIGNS  John Boyens was requested to present three classes at our FASTSIGNS 2007 annual convention. FASTSIGNS International, Inc. is a large franchise organization with over 500 centers worldwide. We hold an annual convention for our franchisees and their staffs. Initially, we were pleased to see his repertoire of class topics. Many of the subjects pertained to the areas our franchisees were seeking. John taught two subjects: “Maximizing Your Outside Sales Rep’s Performance” and “Employee Retention – Your Key to Reaching New Heights.” We received raving comments on his class evaluations. A couple of the comments were, “This was the best class at convention this year,” and “The tools and information prove to be very useful and relative.” John was able to tailor his presentation to the sign industry showing that he had done his research prior to coming. Hence, the class was able to relate to the information making it more valuable. He also made sure to keep the session interactive by involving the audience. In addition to sharing his expertise on these subjects, he provided resources for the franchisees to use in their centers. The resources included worksheets and a complimentary DVD was given to the sales class participants. During the months leading up to the event, John was very organized and spent time with our event planner and corporate trainer to make sure his presentation was exactly what we were expecting. We highly recommend him and look forward to working with him in the future. If you need additional information, please call. Heidi Pamplin, Director of Training/Event Planner; Brandalyn Reeves, Corporate Trainer; FASTSIGNS FASTSIGNS

SBR, Inc.  Thank you for providing sales training for our company on January 26. I have received numerous positive comments about the content delivery and energy. Interestingly, I have not received any negative comments which for our group is pretty unusual–they are very discerning. People have said ” the best trainer we have had”. . .”great content and ideas”. . . “I picked up 2 or 3 things that I can use immediately”. . . “practical sales techniques that will really help” and the list goes on. When we have someone like yourself come and deliver as you did, it is a really positive reflection on management. You make Greg and I look good! Thanks! Please feel free to use us as a reference. We could not have been more pleased with the event and look forward to having you back again. I especially appreciate how you took time to learn what we do so that you could make the time with us as relevant as possible. Carl Roberts; President; SBR, Inc. SBR, Inc.

Fast Forward Events  “I have successfully utilized Boyens Group® sales methodologies at four different companies. Use of his proven techniques has resulted in the following achievements: After nine years of losses we were able to grow our division at a rate of 45% for two consecutive years. Penetrated and grew a new vertical market from $100,000 to $24M in three years. Secured thirteen engagements with Fortune 1000 companies in the first year of operations resulting in a 50% close rate! I believe that no other program gives easy to implement sales tools, an adaptable model across many verticals and a truer sense of how to sell solutions versus pitching products.” Richard Birt; Founder and CEO; Fast Forward Events Fast Forward Events

Valutec Card Services  “Thank you for doing such a great job with my sales team during the performance workshop last week. You did an outstanding job facilitating the group and the content was right on target. As someone who worked in the training industry for five years, I am often overly critical of material and delivery. However, I was blown away by the practical nature of the session – perfect for salespeople with little tolerance for too much theory. Thanks for making this a productive and meaningful day for my sales team that I know will drive significant behavior change. I would be glad to be a reference for any future prospective clients.” Dan Brames; VP of Sales; Valutec Card Services Valutec Card Services

Affinion Benefits Group  “The Sales Productivity workshop that you facilitated for my team was tremendous! Everyone was energized and very excited after the workshop. I’m particularly thrilled that both new and veteran salespeople walked away with three of four “nuggets” that they can use right away. Thank you!” Dave Ford; SVP; Affinion Benefits Group Affinion Benefits Group

National Association of Electrical Distributors, NAED  “Let me say I have no hesitation in recommending John Boyens for a speaker at your organization’s function. I feel confident he would be an asset to your conference.” “Here are several comments made by our attendees taken from our evaluation forms:” “Best Speaker of the year!” “Very informative” and “This is the best Sales/Selling Session I’ve seen at NAED in the last five years!” Becky Burgess; Director, Meeting & Conferences; National Association of Electrical Distributors, NAED National Association of Electrical Distributors, NAED

First American Real Estate Soluions  “We have engaged John on eight TWCS (sales rep training), two Practical Application Labs (utilizing live case studies), two Management Training programs and lastly one Keynote speaking engagement. … I would like to say that John is an excellent instructor, he controls the environment, reads the crowd well, gets to know the individuals, and ultimately learns your business. I have found that he listens to his sponsor’s needs and practices what he preaches.” Steve Kendall; Sr. Vice President of Sales & Client Services; First American Real Estate Solutions First American Real Estate Soluions

The Systems Depot  “Our managers left your ‘Managing for Results’ workshop brimming with confidence and I have noticed an immediate difference in their actions, behavior and more importantly in the productivity of their staff!” Randy Hall; President; The Systems Depot The Systems Depot

LifePoint Hospitals  Without exception, all 100 attendees were extremely positive about your presentation. Specifically, they commented that the information was thought-provoking, relevant to their issues and useful going forward. Additionally, they were all pleasantly surprised that you were able to make the presentation content pertinent to the healthcare industry. In fact, several thought you must have worked in our profession previously!” Bill Gracey; COO; LifePoint Hospitals LifePoint Hospitals

National Private Truck Council  “On behalf of the Board of Directors of the National Private Truck Council I would like to thank you for your participation in the educational sessions during the 2006 Nashville Conference. Your knowledge, advice and expertise were well received, such that everyone returned home better informed and equipped to face the ongoing challenges of the transportation industry.” Gary Petty; President/CEO; National Private Truck Council National Private Truck Council

First American RES  “Throughout my 25 year career in sales and sales management, I have been exposed to at least a dozen professional sales programs. While each of them taught me some techniques that helped me achieve higher levels of success, none of them compares to the unique philosophy, methods and toolset included in your ‘Techniques of World Class Sellers’ program. Recently we used several of your tools (Pulse Study©, VALU Builder© and the Stand FIRM© Action Plan) to secure a three-year, $1.8M contract with a very large prospect!” Todd Hinesley; RVP SE Sales; First American RES First American RES

Northwestern Mutual Financial Network  “I wanted to send you a brief note to thank you for the ‘Productive Selling Zone’ session you facilitated in Hoopis University. Your thorough research of our sales culture and process enabled you to design a customized program that specifically addressed the needs of our financial representatives. In addition, the passion you brought to the session made for a very dynamic, interactive experience.” Joey Davenport; Director of Development; Northwestern Mutual Financial Network Northwestern Mutual Financial Network

University of Washington Tech Transfer  “The Boyens Group worked collaboratively with us to create a program tailored to our organization. As a result, we have been able to change our management culture by establishing a common framework to increase management effectiveness of personnel.” Jim Severson; Vice Provost; University of Washington Tech Transfer University of Washington Tech Transfer

IONA Technologies  “I found the training you delivered to be of great value to us. It allowed us to reinforce our sales and sales management methodology with the skills and tools that you developed. As a result we now have a common language and selling philosophy which has lead us to establish a successful, coordinated selling effort.” Bill McMurray; EVP Worldwide Sales; IONA Technologies IONA Technologies

Fleet One  “I wanted to share with you the effect your sales productivity training has had on Fleet One, LLC. Not only has your training had an impressive effect on total sales and large fleets sold, but February 2005 and January 2005, rank 1, 2 as the largest sales months in Fleet One, LLC history. Thank you for sharing your expertise and know that the continued success of Fleet One, LLC is associated with your efforts.” David Rewers; Vice President of Sales; Fleet One Fleet One

DMW  “In 2004 we implemented BIO for productive exchanges with our prospects and ultimately — yes, turned down business opportunities because we could. By the end of 2004 we had established 19 new client relationships, and we’re not even through Q1 of 2005 and we’ve added five more. Of course the New Business Team is delighted. The agency morale is hightened, and we are positioned for significant growth this year and onward. Thank you for getting us on the right path.” Denise Williams; Executive Director of New Business; DMW Worldwide DMW

David J. Joseph Company  “Having taken other sales training courses before, I didn’t know where the best value would lie. I can honestly say Productive Selling was the most valuable. Why? The comprehensive approach to leveraging our efforts throughout the selling process streamlines and makes more efficient the business of selling.” Kevin Smith; Director of Rail Services; David J. Joseph Company David J. Joseph Company

Credit Data Services  “Your material and topics were easy to grasp and packed with useful daily applications. I know that we will see great results from the people that attended the recent two-day, Techniques of World Class Sellers workshop and look forward to attending more programs in the future!” Joy Suttles; Manager of Human Resources; Credit Data Services Credit Data Services

Gros Plastics Recruiters  “I came to you with a challenge–will you benchmark our 3-person (including me!) sales organization, define the rules of success, and set the stage for growth? I am pleased to report that our year-over-year performance has improved by almost 80% due in no small part to your coaching, sales tools, and sales management systems. Your direction has allowed us to take full advantage of a rapidly improving market place.” Dennis Gros; President; Gros Plastics Recruiters Gros Plastics Recruiters

Intense School  “We have had such great success with your “road map” to better sales productivity at Intense School. Our Director of Sales has adapted to the changes for better leadership, while coaching his team in a more collaborative environment. This has led us to strong sales revenues during a usually difficult summer season.” David M Estep; COO; Intense School Intense School

Dendrite  “You have been providing Dendrite with sales and leadership training for the past three years and during that time I have seen a direct correlation to the improvemnt in our sales results, processes and leadership maturity. I believe the two leadership sessions you facilitated in 2003 provided a framework for how we have redirected the business to a more externally focused organization.” Paul Zaffaroni; President & COO; Dendrite International Dendrite

Credit Data Services  “In 2004, we are seeing dramatic improvement in the skill development of our management team as a result of the curriculum you designed, for the workshops that you facilitated and for the management systems that you created on our behalf. Additionally, the sustainability of these skills is proof this is not just “flavor of the month” and well worth our investment.” Robb Temple; President & CEO; Credit Data Services Credit Data Services

First American Real Estate Solutions  “During the recent east coast and west coast Practical Application Labs (PAL’s) you helped us uncover over $1.2M in incremental annualized revenue from prospects that had “stalled” in our pipeline. I’m happy to report that we have closed over $415,000 of that $1.2M (35%) within the past 90 days utilizing the sales process and selling tools (i.e., Pulse Study, VALU Builder, Weaving the Web, Negotiating Stand Plan, etc.) you shared with us during the PAL’s!” Steve Kendall; Vice President of Sales; First American Real Estate Solutions First American Real Estate Solutions

Experian Business Information Services  “Our sales productivity has improved as a result of the increased effectiveness of each salesperson. The Productive Selling Zone has become a vital part of our culture and a key to meeting our aggressive revenue goals moving forward. As results keep improving, I will keep you informed of the progress.” Bob Giarratano; Vice President, US Sales & Service; Experian Business Information Solutions Experian Business Information Services

Storage Tek  “I want to personally thank you for the outstanding job you did for StorageTek designing and facilitating our sales productivity/management effectiveness initiative over the past four months! The results speak for themselves. We went from an unqualified pipeline of $40M to a qualified pipeline of over $120M due in large part to the coaching and guidance you provided through our new Sales Management Process.” Joe Lemoine; Director North American Service; StorageTek Storage Tek

AVAYA  “I have utilized your concepts from the Productive Selling Zone and in the last 30 days have been able to move my three largest sales opportunities closer to a successful close while closing a sale that had been dragging on for months!” Rick Kloete; Director Strategic Accounts; AVAYA AVAYA

Quaero Corporation  “I wanted to let you know that the sales productivity workshop you facilitated last month has already produced a positive ROI. Within 30 days we have closed nearly 25% of the 90-day new business pipeline, made progress on every initiative, and identified several other major opportunities for Quaero!” Mark Ward; SVP Sales & Marketing; Quaero Corporation Quaero Corporation

TMI Inc.  “The difference between what Boyens Group delivers to TMI compared to other companies we have used for training and development is threefold; 1) Boyens Group takes the time to understand our mission critical areas and tailors its deliverables to address them, 2) Boyens Group delivers a road map to success with a tangible plan that can be reviewed as often as needed and 3) Boyens Group is as interested in the success of our people as we are and they constantly seek feedback to help reinforce their programs.” Kevin Foley; President; TMI, Inc. TMI Inc.

The Southwestern Company  “John’s approach was characterized by professionalism, punctuality, thoroughness and detailed follow-up and follow through. He demonstrated a rapid comprehension of the business issues that bought him instant credibility with our senior sales management personnel. I can highly recommend John and Boyens Group to any organization desiring to improve the skill level and results of their executive team.” Dan Moore; Vice President of Marketing; The Southwestern Company The Southwestern Company

Orkin Pest Control  “Now that our Branch Managers have had a few months to apply the skills and knowledge that they acquired in your Branch Manager Professional Development workshop, I thought that you would enjoy some feedback. The processes you taught have increased the managers’ focus on sales, improved accountability and enhanced the competencies of their sales personnel. This has translated into improved results (10 to 25%) by over half of the attendees in less than 90-days!” Craig Goodwin; Director of Training; Orkin Pest Control Orkin Pest Control

Bridgestone/Firestone  “Your program, Techniques of World Class Managers, was one of the highest rated workshops for the entire event. What I liked best was that the material you presented included specific management and leadership techniques that will help everyone (both dealers and Bridgestone/Firestone employees alike) positively impact their business the very next day!” Don Streiff; National Training Manager; Bridgestone/Firestone Bridgestone/Firestone

Credit Data Services  “In reviewing the feedback forms, your recent Techniques of World Class Managers workshop scored a 4.94 (on a 5-point scale) which is the highest rating I can remember anyone receiving in my 20 plus years with CDS. Our managers and leadership team absolutely loved it!” Don Hanenburg; President; Credit Data Services Credit Data Services

Orkin Pest Control  “Your workshops are action packed, efficient and appropriately paced. They provide each participant with significant real world takeaways and tools that can be used the very next day. The tools that you introduced have helped our Branch Managers improve as sales managers and helped our Branch Account Managers deliver sales results in a more consistent fashion.” Ken Stieren; ADVP; Orkin Pest Control Orkin Pest Control

KnowledgeBase Marketing  “I just wanted to let you know that your Techniques of World Class Sellers program helped me close the biggest deal of my career…a multi-year, multi-million dollar contract with one of the hottest retailers of wireless products in the US. It was a classic case of following the principles that you taught us during sales training.” Michael McCoy; Vice President of Sales; KnowledgeBase Marketing KnowledgeBase Marketing

Thomson Legal and Regulatory  “Boyens Group’s performance was extraordinary. After three days of intense training my sales reps hit the streets with a vigor and sense of confidence that they had never demonstrated before. The results speak for themselves. After the February workshop my sales team sold enough in the month of March to wipe out the sub-performance in January and February to end the quarter at 126% of plan. They sustained their performance for the rest of the year and I am proud to report that after 17 years of failing to achieve sales plan, we finished the year at 106% of plan with NO new products! That’s a 125% year over year improvement!” Scott Mooney; Director of Sales; Thomson Legal and Regulatory Thomson Legal and Regulatory

Experian  “Your workshops provide each participant with significant real world take aways and tools that can be used the very next day. We are already in hot pursuit of the $62.8 million dollars in incremental annualized revenue you helped us identify during the Practical Application Lab you facilitated in May.” Tony Jones; Executive Vice President; Experian Experian